Question 1

What is MileSync?

Accepted Answer

MileSync is an automatic mileage tracking app that helps professionals record business trips, organize mileage, and generate reports for tax deductions and reimbursement.

Question 2

How does MileSync work?

Accepted Answer

MileSync automatically detects when you start and stop driving. After each trip, you can quickly review it, classify it as Business or Personal, and keep your mileage organized.

Question 3

Which devices are supported?

Accepted Answer

MileSync is currently available for Android, with iOS support coming in the future.

Question 4

How accurate is MileSync?

Accepted Answer

MileSync uses your device's GPS and motion sensors to accurately record your trips. Actual accuracy may vary depending on device settings and GPS availability.

Question 5

Can I edit a trip?

Accepted Answer

Yes. You can edit trip details whenever needed before generating reports.

Question 6

Can I delete a trip?

Accepted Answer

Yes. You have full control over your trip history and can delete trips at any time.

Question 7

Does MileSync work offline?

Accepted Answer

Yes. Trips can continue to be recorded without an internet connection. Your data will synchronize automatically once you're back online.

Question 8

Can I classify trips as Business or Personal?

Accepted Answer

Yes. Every trip can be categorized so your mileage records stay organized.

Question 9

Can I generate mileage reports?

Accepted Answer

Yes. MileSync lets you generate organized mileage reports that are suitable for tax preparation and reimbursement records.

Question 10

Are MileSync reports IRS-compliant?

Accepted Answer

MileSync helps you maintain organized mileage records that support IRS mileage documentation requirements. You remain responsible for ensuring your records meet your individual tax obligations.

Question 11

What's included in the Free plan?

Accepted Answer

The Free plan includes automatic trip detection, mileage tracking, trip classification, cloud sync, offline tracking, mileage reports, and limited trip history.

Question 12

What's included in Premium?

Accepted Answer

Premium includes everything in Free plus interactive Google Maps, unlimited trip history, advanced reporting, and early access to future Premium features.

Question 13

How much does Premium cost?

Accepted Answer

Premium is available for $6.99 USD per month, or $69.99 USD per year (save 17%).

Question 14

Can I cancel my subscription?

Accepted Answer

Yes. You can cancel your subscription at any time through your Google Play or App Store account. Your Premium features remain available until the end of the current billing period.

Question 15

What happens if Premium expires?

Accepted Answer

Your account remains active. You'll continue using the Free plan while retaining your existing data.

Question 16

Does MileSync sell my personal data?

Accepted Answer

No. MileSync does not sell your personal data.

Question 17

Is my location data secure?

Accepted Answer

We take security and privacy seriously. Your data is transmitted securely and stored using trusted cloud infrastructure. We continuously improve our security practices to protect your information.

Question 18

Can I delete my account?

Accepted Answer

Yes. You can request account deletion directly from the app or through the Delete Account page on our website.

Question 19

How do I contact support?

Accepted Answer

You can contact us anytime at hello@milesync.app.

Question 20

How can I report a bug or request a feature?

Accepted Answer

We welcome your feedback. Send us an email at hello@milesync.app with your suggestions or bug reports, and we'll review every request.

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